Great location, lift, pleasant restaurant and bar, good breakfast. (Very good breakfast staff) Friendly attentive room staff, excellent check in receptionist. Comfortable room.
David
February 2025
The is a great location along the promenade with easy walking access to the beach and a longer walk to the shopping and restaurant area. The hotel's restaurant was good with a nice buffet breakfast, lunch, and dinner. The offer a High Tea but you have to reserve 24 hours in advance. The staff was very helpful. We took the local bus from the airport to the hotel, it stops right out front; and a taxi back - very easy. Make sure you say "Hi" to the fairies when you cross the fairy bridge. :-)
Valerie
July 2023
We booked the Penthouse Suite, which met our expectations of size, comfort, and the location of the hotel was good. The staff were helpful in response to queries. We were disappointed with a couple of minor issues but the staff dealt with them promptly. A good restaurant and reasonable. Free on road parking with the use of a parking disc. A very enjoyable stay.
Steve
May 2025
Great breakfast (though the kipper is exactly that: a kipper on a plate - this is what I expect, but my cousin expected something else....) and amazing staff who were more than willing to help accommodate our needs. Nice lounge, reasonable bar, and easy to get to - only a 15 minute walk from the ferry. And, if important to you, ironing facilities available - they lend you an iron and Ironing board.
Stephen
November 2024
I first stayed at this iconic IoM hotel in the early 90's, before I'd been to the island to watch the racing, so had fond memories of it. Have been in on several occasions since, but only for a drink - usually during the TT or MGP, but not to stay there. Since our team won the MGP last year, I was back on the island for the Winners Dinner which was a great night just down the road from the Empress. Thoroughly enjoyed my stay, great staff and great views of Douglas Bay.
Richard
February 2025
Location just along central promenade, accessible where ever you want to go, bus stop right in front of the hotel where you can get the bus going to airport for £3 oneway and takes 25mins to reach Ronaldsway airport. Plenty of restaurants and shopping area just around the corner of the hotel. Staff were very friendly and approachable. Good buffet breakfast. The person who played in The Piano Bar was awesome⭐️⭐️⭐️⭐️⭐️
Anabella
October 2024
The hotel was very clean and well kept. The bed was comfortable but not as comfortable as some hotel beds we’ve stayed in recently. The large screen TV with Sky Sports and BT sports was incredible for watching football in your room. The free all you can eat breakfasts were amazing and filled us up nicely for the days we were there. The room had a radiator you could turn on and produced good heat for the October evenings.
Kieran
October 2024
Lovely hotel, perfectly situated. We stayed in the family room which we'd have preferred to have been a bit bigger and no sea view possible for family rooms. Breakfast was nice and as expected. Reception/lounge area had a nice atmosphere and food was delicious! Pianist played on the grand piano a few times a week in the evenings which was a nice touch.
Joanne
April 2025
Very clean and well presented hotel. Good location. Excellent breakfast. Bar staff very friendly and accommodating. Taxi options from the main desk. Pianist excellent - lovely atmosphere. Food delicious. Bed very comfortable - extra pillows a bonus.
Victoria
September 2024
Superb location on the sea front. Comfortable room, although the bedroom was too hot and it was not possible to sleep with the window open due to the traffic noise outside. Very friendly and helpful staff. Great lunchtime and evening food in both the restaurant and the bar.
Kenny
May 2025
Reservations:
+1 (888) 385-8465