The Empress Hotel

Everything at the hotel was great. From the moment we arrived until the moment we left we were very comfortable. Plus we have already booked for next year as we were so pleased with it all. Lovely room that came complete with a bath and a shower ! Great sea view especially good on the night that fireworks were set off in the bay for the launch of the new Steam Packet ferry ! A member of staff I must mention is Lucas that was serving in the breakfast area on the last day of our stay.

Conveniently located, walking distance to town centre and on useful bus routes. Not outrageously expensive (we researched prices it seemed about average). Near beach (stoney in places). Food good - breakfast freshly cooked and replenished regularly. Good menu for evening meals but same menu for the four nights we were there. We had seaview room so cannot comment on other rooms but our room was spacious with ironing board, iron and tea/coffee, kettle. We enjoyed the pianist who played in the bar in the evenings.

The staff were excellent and always greeted us with a smile and a 'can do' attitude, always happy to help with a request or guidance. The room was clean and the bed comfortable. The room had the usual elements you would expect such as good wardrobe space, TV and tea and coffee making facilities, and although towards the back of the hotel was very quiet. We had a bed and breakfast option and the food was well prepared and plentiful. A good variety of breakfast types (cooked, cereals, fruit etc) you could also upon request ask for kippers and porridge at no extra cost.

Location was great not too far from the centre of Douglas and by the sea with nice views from the café. Looks beautiful outside and the café/ bar inside. Breakfast was really nice, with a good variety and other items like porridge you could order. Room was very cozy, clean, good strong water pressure from the shower. Staff were friendly and helpful on many occasions.

I was pleasantly surprised the hotel stocked oat milk as i usually take my own wherever I go. The hotel is in a great location too, I was glad I upgraded to a sea view as the view was worth it. The room although a little dated was more than comfortable enough with the additional of sky TV, which made for a happy husband, although when changing channels note where the box is hiding to point the remote in that direction.