The Empress Hotel
What Guests Say
Great location, lift, pleasant restaurant and bar, good breakfast. (Very good breakfast staff) Friendly attentive room staff, excellent check in receptionist. Comfortable room.
David
February 2025
The is a great location along the promenade with easy walking access to the beach and a longer walk to the shopping and restaurant area. The hotel's restaurant was good with a nice buffet breakfast, lunch, and dinner. The offer a High Tea but you have to reserve 24 hours in advance. The staff was very helpful. We took the local bus from the airport to the hotel, it stops right out front; and a taxi back - very easy. Make sure you say "Hi" to the fairies when you cross the fairy bridge. :-)
Valerie
July 2023
Great breakfast (though the kipper is exactly that: a kipper on a plate - this is what I expect, but my cousin expected something else....) and amazing staff who were more than willing to help accommodate our needs. Nice lounge, reasonable bar, and easy to get to - only a 15 minute walk from the ferry. And, if important to you, ironing facilities available - they lend you an iron and Ironing board.
Stephen
November 2024
I first stayed at this iconic IoM hotel in the early 90's, before I'd been to the island to watch the racing, so had fond memories of it. Have been in on several occasions since, but only for a drink - usually during the TT or MGP, but not to stay there. Since our team won the MGP last year, I was back on the island for the Winners Dinner which was a great night just down the road from the Empress. Thoroughly enjoyed my stay, great staff and great views of Douglas Bay.
Richard
February 2025
Location just along central promenade, accessible where ever you want to go, bus stop right in front of the hotel where you can get the bus going to airport for £3 oneway and takes 25mins to reach Ronaldsway airport. Plenty of restaurants and shopping area just around the corner of the hotel. Staff were very friendly and approachable. Good buffet breakfast. The person who played in The Piano Bar was awesome⭐️⭐️⭐️⭐️⭐️
Anabella
October 2024
The hotel was very clean and well kept. The bed was comfortable but not as comfortable as some hotel beds we’ve stayed in recently. The large screen TV with Sky Sports and BT sports was incredible for watching football in your room. The free all you can eat breakfasts were amazing and filled us up nicely for the days we were there. The room had a radiator you could turn on and produced good heat for the October evenings.
Kieran
October 2024
Lovely hotel, perfectly situated. We stayed in the family room which we'd have preferred to have been a bit bigger and no sea view possible for family rooms. Breakfast was nice and as expected. Reception/lounge area had a nice atmosphere and food was delicious! Pianist played on the grand piano a few times a week in the evenings which was a nice touch.
Joanne
April 2025
Very clean and well presented hotel. Good location. Excellent breakfast. Bar staff very friendly and accommodating. Taxi options from the main desk. Pianist excellent - lovely atmosphere. Food delicious. Bed very comfortable - extra pillows a bonus.
Victoria
September 2024
We were on the 4th floor.Sea view room. It was perfect. Bathroom was spotless.We had dinner in the bar each evening and was gorgeous and very reasonable more than enough.The bar staff were very friendly and the people cleaning the rooms were very good.Location was great walking distance to everything. In other reviews people complained about the lift.Well I have to say we were there for 6 days and we were not left waiting. Would go back there in a heart beat.Thank you to all in The Empress Hotel for making our holiday such a happy event.
Agnes
June 2024
Hotel is at a good central location and on the Promenade, which is a beautiful display of Victorian architecture. Bed and bedding was very comfortable. Nice full breakfast, which I enjoyed. Staff was helpful but not always friendly.
Lily
August 2024
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