The is a great location along the promenade with easy walking access to the beach and a longer walk to the shopping and restaurant area. The hotel's restaurant was good with a nice buffet breakfast, lunch, and dinner. The offer a High Tea but you have to reserve 24 hours in advance. The staff was very helpful. We took the local bus from the airport to the hotel, it stops right out front; and a taxi back - very easy. Make sure you say "Hi" to the fairies when you cross the fairy bridge. :-)
Valerie
July 2023
Everything at the hotel was great. From the moment we arrived until the moment we left we were very comfortable. Plus we have already booked for next year as we were so pleased with it all. Lovely room that came complete with a bath and a shower ! Great sea view especially good on the night that fireworks were set off in the bay for the launch of the new Steam Packet ferry ! A member of staff I must mention is Lucas that was serving in the breakfast area on the last day of our stay.
Carole
July 2023
I really liked the hotel - gave a nice balance of a classical IOM Victorian property on the seafront. The views from the sea view deluxe rooms were great (I would highly recommend going for these). The restaurant area and bar were perfect, spaced and with a recent innovation. You literally cross the road, and you are on the beach. It gave a great opportunity to pop out and jog/run along the sea front of Douglas, or if it’s your thing, yoga on the beach facing the sun rise (when the IoM actually has some sun..). Breakfast was good. Also, it sits about a 10-minute walk from the main town which is a perfect withdrawal/de-stresser and gives a bit more of a holiday feel as it sits on the sea front – a totally casual flat walk into town along the sea front.
Ben
April 2023
Conveniently located, walking distance to town centre and on useful bus routes. Not outrageously expensive (we researched prices it seemed about average). Near beach (stoney in places). Food good - breakfast freshly cooked and replenished regularly. Good menu for evening meals but same menu for the four nights we were there. We had seaview room so cannot comment on other rooms but our room was spacious with ironing board, iron and tea/coffee, kettle. We enjoyed the pianist who played in the bar in the evenings.
Graham
September 2023
Breakfast was great and a varied selection and as much as you wanted, lovely seating area and staff were super friendly
Bessie
June 2023
The staff were excellent and always greeted us with a smile and a 'can do' attitude, always happy to help with a request or guidance. The room was clean and the bed comfortable. The room had the usual elements you would expect such as good wardrobe space, TV and tea and coffee making facilities, and although towards the back of the hotel was very quiet. We had a bed and breakfast option and the food was well prepared and plentiful. A good variety of breakfast types (cooked, cereals, fruit etc) you could also upon request ask for kippers and porridge at no extra cost.
Simon
August 2023
I do very much like this hotel , having stayed in it a few times. The location is excellent on the prom and by the beach. The breakfast is good and the beds comfortable. The shower was good too. The food in the bar was pretty decent and the portions were generous.
Bettina
June 2023
Location was great not too far from the centre of Douglas and by the sea with nice views from the café. Looks beautiful outside and the café/ bar inside. Breakfast was really nice, with a good variety and other items like porridge you could order. Room was very cozy, clean, good strong water pressure from the shower. Staff were friendly and helpful on many occasions.
Daniel
April 2023
We spent 8 nights at home away from home in the Balmoral Suite. Everything was great. Buffet breakfast every morning was very good. Lots of hot and cold choices and some special order items including kippers. A couple of days we had a late lunch in the piano bar. Good location within walking distance of everything in Douglas. The bus that passes out front will take you everywhere on IOM. Great getaway spot.
Stephen
August 2023
I was pleasantly surprised the hotel stocked oat milk as i usually take my own wherever I go. The hotel is in a great location too, I was glad I upgraded to a sea view as the view was worth it. The room although a little dated was more than comfortable enough with the additional of sky TV, which made for a happy husband, although when changing channels note where the box is hiding to point the remote in that direction.
Kerry
August 2023
Reservations:
+1-833-728-2041